CORVAI Care · Product Care
We help you choose a device that fits your salon and treatments. You can come to us for product advice, demonstrations, and practical explanations regarding use. We also discuss installation and the necessary preparations with you, depending on the chosen device.
Device proficiency is part of our purchase guidance. This involves a practical explanation of the device, without a formal course or certificate.
For Whom
Wholesalers and Distributors
As a recognized CORVAI Partner, you offer more than just professional equipment. Your sales team receives practical device proficiency for the CORVAI devices in your range.
Your employees will learn the operation, functions, and settings of the devices. This enables them to present and demonstrate the devices correctly and provide expert advice to professional clients.
Customers who purchase a CORVAI device through your wholesale business can also count on practical device guidance from CORVAI. This allows you to offer a complete service without having to organize this guidance entirely yourself.
Head Spa Educators
Head spa educators can use and recommend CORVAI devices and, within a recognized partnership, also offer them to their students or professional clients.
CORVAI provides targeted explanations on the operation, functions, settings, correct use, cleaning, and daily maintenance of the devices. This allows the educator to professionally demonstrate and correctly explain the equipment within their own training curriculum.
CORVAI's device proficiency serves exclusively as a supplement to the educator's own expertise, treatment methods, and training programs. CORVAI does not organize full hairdressing, beauty, or head spa training itself and does not issue professional qualifications.
Industry Professionals
Practical device guidance is included with the purchase of a CORVAI device.
During this guidance, you will learn what the device can do, which professional applications it is suitable for, and how the various functions, settings, and modes work. You will also receive explanations on correct and safe use, practical procedures, cleaning, and daily maintenance.
Depending on the request, the guidance is organized individually or in a small group.
Your Client Remains Your Client
Clients or students registered by a recognized CORVAI Partner for a demonstration or device guidance at CORVAI remain commercially linked to that partner.
This applies to wholesalers, distributors, and head spa educators. Any quote, order, or purchase is handled through the partner who referred the client or student.
CORVAI provides the demonstration, device proficiency, and technical support, and does not use this contact to sell directly to the registered client or student.
CORVAI offers specialized device proficiency and practical guidance for the use of its devices.
This guidance is not a general vocational training and does not replace hairdressing, beauty, or head spa education. CORVAI does not teach full treatment methods and does not issue professional qualifications or training certificates.
What is Covered
01
Operation and functions of the device
02
Various settings and modes
03
Professional application possibilities
04
Correct and safe use
05
Practical procedures
06
Cleaning and daily maintenance
07
Correctly demonstrating and explaining the device
08
Answers to practical questions
Even after the purchase, CORVAI remains available for support regarding the devices. Through CORVAI Care, you can count on practical and technical support, clear warranty handling, access to available parts, and follow-up when a device needs to be inspected or repaired.
Warranty, repairs, parts, and technical issues after purchase are handled via technical@corvai.be.
Starting June 2027, device guidance will take place at the CORVAI House in Damme. Here, wholesalers, distributors, head spa educators, and industry professionals can learn about the operation, functions, and settings of the devices in practice.
Visits, demonstrations, and device guidance take place by appointment only. Until the opening, device guidance will be organized at a temporary location.
A visit to the CORVAI House does not change the existing client relationship. When an industry professional is registered through a CORVAI Partner, that partner remains the commercial point of contact.
Request
Have you purchased a CORVAI device or would you like to register a client or student as a CORVAI Partner? Please fill out the form. We will contact you to coordinate the guidance and a suitable time.
Your request will be sent to our sales team: sales@corvai.be
